Oscar Cleaning Services QLD Pty Ltd is the principal contractor of goods and services known as Oscar Cleaning Services and/or Oscar Cleaning Services QLD Pty Ltd, ABN: 54 671 530 082. The Customer means the person/s, firm, or company requesting the supply of goods or services. This is the party to whom the goods and services are provided and/or in whose name an account is maintained by Oscar Cleaning Services QLD Pty Ltd.
Goods mean the consumable items, or any products provided by Oscar Cleaning Services QLD Pty Ltd for the Customer for use at the customer site.
Services mean a regular or one-off cleaning service provided by Oscar Cleaning Services QLD Pty Ltd at the premises requested by the Customer.
The Agreement shall automatically renew at the end of the Term (and any Further Term) for a further one (1) year (Further Term) unless you give us written notice to [email protected] of termination at least thirty (30) days prior to the end of the relevant term.
Prices are calculated on an annual basis and this amount is then divided into 12 equal monthly payments. No deduction or discount will be applicable in the event of any unused service days — including Easter, Christmas, and other gazetted holidays or periods where a customer may close their premises. The Contract does not include the provision of a service on public holidays or where applicable, bank holidays, unless specified in writing by Oscar Cleaning Services QLD Pty Ltd. All prices quoted exclude GST.
Unless otherwise agreed in writing, all accounts must be paid within 7 days of the date of our tax invoice. Invoicing shall take place in advance and all accounts are sent by email within the first week of each month. Invoices are payable in accordance with the terms on the quote document. At no time can the customer short pay or waive payment of any invoiced fee without acceptance by Oscar Cleaning Services QLD Pty Ltd. Amounts owing after the due date may accrue interest at the rate of 15% per annum, calculated daily from the first day overdue until payment. All remittances and accounts queries are to be directed to Oscar Cleaning Services QLD Pty Ltd by email at [email protected].
Oscar Cleaning Services QLD Pty Ltd may increase its base service fees annually or from time to time.
Oscar Cleaning Services QLD Pty Ltd may charge fees for processing credit card and cheque payments, and late payment fees on outstanding invoices. If Oscar Cleaning Services QLD Pty Ltd is required to appoint a recovery agent, debtors will be held accountable for any recovery costs. The Customer shall agree to pay and reimburse Oscar Cleaning Services QLD Pty Ltd for legal costs, or other expenses incurred in respect of the preparation of any documentation required by Oscar Cleaning Services QLD Pty Ltd to secure the provision of credit to the customer together with all collection and enforcement costs and expenses which Oscar Cleaning Services QLD Pty Ltd may suffer or incur in connection with the sale of goods or supply of services or provisions of credit to the Customer including (without limitation) legal costs on a full Indemnity basis.
We reserve the right to alter our fees should the scope or complexity of the work change from that originally contracted. Should a change in fee be necessary, written notice will be given and your invoicing will be amended from the date a change occurred. Your service specification is found only in the proposal document provided.
If the Customer agrees to allow Oscar Cleaning Services QLD Pty Ltd to manage and provide adequate consumable stock as needed, the customer must notify Oscar Cleaning Services QLD Pty Ltd of any faulty items within 7 days of receipt of the goods. A restocking fee and freight will be charged for returns. Delivery fee will be charged on stock orders of less than $150.00 supplied to Customer sites. The customer shall reimburse Oscar Cleaning Services QLD Pty Ltd for all garbage bags and bins liners used by cleaners at customer sites.
Oscar Cleaning Services QLD Pty Ltd will be exempted from performing its obligations under this Agreement for so long as it is unable to do so due to reasons beyond its reasonable control (i.e. Customer changes alarm or access codes, or customer changes locks and does not supply new codes and/or locks to Oscar Cleaning Services QLD Pty Ltd). Under these circumstances, Oscar Cleaning Services QLD Pty Ltd shall still be paid for the service irrespective and shall not incur any expenses, nor suffer damages, for such withdrawal of services.
If the Customer is dissatisfied for any reason with the Service provided, it must inform Oscar Cleaning Services QLD Pty Ltd within 24 hours of completion of the Service. Oscar Cleaning Services QLD Pty Ltd prides itself on exceptional customer service and will respond as fast as reasonably possible. It is at the discretion of Oscar Cleaning Services QLD Pty Ltd as to whether there is any alterations, refunds or remedies provided as a result of the complaint.
Either Party may terminate this Agreement by notice in writing to the other if the Party notified fails to observe any term of this Agreement and fails to rectify this breach, to the satisfaction of the notifying Party, following the expiration of 28 days' notice of the breach being given in writing by the notifying Party to the other Party. Notwithstanding anything in this Agreement to the contrary, the Company may terminate this Agreement at any time by notice in writing to the Service Provider, if the Service Provider or any of the Service Provider's Personnel is guilty of any dishonesty, serious misconduct, or serious neglect of duty, in or in connection with the provision of the Services.
Either Party may terminate this Agreement upon the happening of any of the following events: the giving of at least 28 months' written notice by one Party to the other Party of the intention to terminate this Agreement. If the Company enter in a deed of arrangement or an order is made for it to be wound up. If an administrator, receiver or receiver/manager or a liquidator is appointed to the Company pursuant to the Corporations Act 2001 (Cth); or if the Company would be presumed to be insolvent by a court in any of the circumstances referred to in the Corporations Act 2001 (Cth).
The Company may, at its discretion, pay to the Service Provider the equivalent amount of the fees payable by the Company to the Service Provider during the notice period in lieu of any notice period relating to termination of this Agreement under paragraph (c)(i).
Upon termination of this Agreement any fees, expenses, or reimbursements payable by the Company to the Service Provider in respect of any period prior to the Termination Date must be paid by the Company within 14 days after the Termination Date.
Upon termination of this Agreement for any reason, the Service Provider shall deliver, and require that its employees, agents and subcontractors deliver, to the Company all Materials and any other property of the Company which are in the possession or control of the Service Provider or the Service Provider's employees, agents or subcontractors at the date of termination.
In the event of the Customer, being an individual or partnership, incorporates his/her business and the Company continues to use the existing account, or the account is used by a Company of which he/she is a Director, he/she hereby agrees to personally guarantee all due debts. If ownership of the Customer's business changes, the Customer will remain liable for all debts incurred on this account until such time as Oscar Cleaning Services QLD Pty Ltd is notified in writing of such change to [email protected].
Oscar Cleaning Services QLD Pty Ltd agrees to provide the services contained in the specification and at its discretion may change the allocated cleaner servicing the customer site at any time.
The Customer agrees that should the cleaning contract be terminated for any reason, for a period of one (1) year from the date of termination, the Customer will not solicit or engage any Oscar Cleaning Services QLD Pty Ltd employee or Subcontractor to work directly for the Customer in any capacity unless a selection fee equal to 30% of the Oscar Cleaning Services QLD Pty Ltd employee or Subcontractor's last 12 month's invoices is paid by the Customer or recruiting organisation to Oscar Cleaning Services QLD Pty Ltd. For the purposes of this covenant not to compete, competition is defined as soliciting or accepting employment by, or rendering services to, any person or organisation that is or was a customer of the Oscar Cleaning Services QLD Pty Ltd.
The proper law of all contracts arising between Oscar Cleaning Services QLD Pty Ltd and the Customer is the law of the State of Queensland and the parties agree that all claims and disputes relating to the goods sold shall be determined in the Court of competent jurisdiction nearest Brisbane.
The content of this Agreement is protected by international copyright laws and may be used for personal reference only. Subject to applicable law, permission to copy, alter, reproduce, publish, transmit and/or otherwise distribute this content is forbidden without first obtaining the prior written permission of Oscar Cleaning Services QLD Pty Ltd.
Oscar Cleaning Services QLD Pty Ltd reserves the right to update or modify these terms and conditions at any time without prior notice and may do so by publishing an updated agreement on its website. Each updated agreement will take effect 24 hours after it has been published on the website.
Headings to sections and paragraphs of this document are for ease of reference only.
Whatever the job at hand may be, we pride ourselves in providing the highest levels of customer service, quality & professionalism to ensure we consistently exceed our client's expectations.
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